Cancellation of a flight ticket is never fun if you have decided not to travel for any reason and want to cancel your travel plans. No problems! Southwest Airlines cancellations allow you to cancel your reservation without paying any extra charges.
Additionally, If you are wondering, does Southwest Airlines have a refund policy? The answer is “Yes” Southwest has a transparent refund policy that understands the importance of refunds against those cancellations. Therefore, if you need to learn about its cancellation and refund procedure, worry not, as this post will guide you through everything.
Are Southwest Airlines Cancellations Refundable?
Southwest cancellation policies are flexible and vary according to the type of tickets purchased destinations, and your traveling class. In the case of business select, anytime, or senior ticket cancellation, the extra value of your ticket will be refunded to your original payment mode.
Customers can easily cancel their reservations without any penalty. They will also receive travel funds if they cancel a flight with a non-refundable fare. These funds can be used for future travel within a year of the original purchase, and these are reusable as long as they were canceled according to the “No-show policy.” If you did not cancel at least ten minutes before take-off, then the ticket price will be converted into travel funds which can be used for future purchases.
Terms & Conditions of Southwest Airlines Cancellations & Refund
Before submitting the refund request to Southwest Airlines, it’s important to know all its rules and regulations to avoid any problems during the procedure. Consequently, bear the following in mind:
- To get a refund, it is mandatory to cancel the flight ticket.
- Under Southwest 24 hour cancellation and refund policy, passengers must cancel the tickets within 24 hours of booking to get a full refund and free cancellation.
- Those passengers canceling their tickets after 24 hours have to pay the fine. The fine can be withdrawn from their refund, which will be credited to their account.
- The cancellation amount depends on the type, destination, and distance of the tickets.
How to Request a Refund From Southwest Airlines?
Regarding refunds and cancellations, Southwest Airlines offers a flexible policy with a number of guidelines. Therefore, before starting the refund process, check the below points regarding Southwest Airlines cancellations and refund policy:
- Not all Southwest fares are refundable. Tickets purchased on Wanna Get Away flights are reusable but cannot be refunded; in contrast, tickets purchased on anytime and business select airfares are both refundable and reusable.
- Customers may utilize unused, refundable tickets with no restrictions for future travel or request a refund for such tickets within a year of the issue date.
- All eligible refunds will be credited to their original payment form.
- When Southwest Airlines receives the refund request, it could take atleast seven business days for the eligible refund to be paid back to the original credit or debit card.
Method 1: Refund Request Through the Southwest Official Website:
You will receive a full refund by filing an online refund request form within 24 hours of booking your Southwest flight. Follow the given steps to start the refund process:
- First: Visit the official Southwest Airlines website in your device browser.
- Second: Login into your account by entering your login credentials.
- Third: Visit the cancellation section of your account
- Fourth: Enter the last name and the ticket reference number.
- Fifth: Cancel the flight that you want a refund for.
- Sixth: Click on the “Request Refund” option.
- Seventh: Fill out the refund request form to apply for a refund.
- Eighth: Click on the “Submit” option.
- Ninth: You will get a confirmation mail through your registered email ID.
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Method 2: Get a Refund from Southwest Airlines via Phone
So there you have it—how to use online services to request a refund from Southwest Airlines. If you encounter any issues seeking your refund online, you can phone Southwest Airlines customer support agent. To obtain a refund over the phone, go to the procedures listed below:
- First: Reach the customer support section on Southwest’s official website.
- Second: Pick up the customer support toll-free number for Southwest Airlines cancellations.
- Third: Press the particular number of the refund department to request a refund.
- Fourth: Wait a while for your call to be transferred to a live Southwest representative.
- Fifth: You can request your refund once you connect with a representative.
Final Verdict!
This is how passengers can get a refund after canceling their Southwest flight. Even so, call the customer support agent if you have any questions about refunds or their policies, such as Southwest name corrections, flight changes, flight cancellations, etc.
The helpline number of Airlines can be found on the Southwest official website, which is available 24/7. Further, if you cannot reach them at their official number, you can dial +1-800-865-1848 to get an immediate response from experts to all your queries.